Full Case Study: Please contact me at gopi@gtrdesign.ca to view this link.
Product: Nova (TrueSpark), an enterprise web app that speeds up residential appraisal by automating data import, market analysis, and adjustments between form‑filler tools and final URAR reports.
Users: Professional appraisers (often 50+), using older laptops and legacy tools.
Problem: Existing tools are slow, cluttered, and error‑prone; Spark and Synapse were fragmented and not designed as one product.
Role: Senior UX Designer responsible for interaction design and IA across sessions, data import, Market Trends, Grid, and Adjustments, in collaboration with product, front‑end, and data science.
Goal: Reduce time and errors in building defensible appraisal reports while preserving URAR/1004 compliance and appraisers’ control.